BABY NURSES AMERICA
Baby, Nurses, Placement, Agency, Twins, Triplets, Newborn, Care, Night, Live-in, Live-out, Part -Time, Full-Time, Doulas, Nanny, NY, Manhattan, Westchester, Scarsdale, Larchmont, Hamptons, Long Island, NJ, Bergen, Monmouth, CT, Greenwich, MA, Boston, Washington DC, MD, Silver Springs, FL, Miami, Sarasota, Boca Raton, Ft. Lauderdale, IL., Chicago, PA, Philadelphia, VA, CA, San Francisco, Los Angeles, San Diego, TX, Dallas, Houston, San Antonio, MN, CO, Denver, AZ, Scottsdale, NV, Las Vegas, OR, WA, SeattleAbout Baby Nurses America Baby Nurses America is the New York and National Baby Nurse Division of Absolute Best Care, Inc. www.absolutebestcare.com, recognized as “Best of the Best” for excellence in the childcare placement industry. Whether you are expecting a single newborn, twins or triplets, Baby Nurses America will provide you with the most experienced Care Specialist. Our division is exclusively dedicated to placing baby nurses that possess the highest quality skill sets and receive the best evaluations from family references. We specifically match first-time parents with nurses who both educate and guide the newborn(s) towards a schedule; while second and third-time parents are typically looking for comfort and nightly sleep. Our new-born care specialists travel directly to your home for complete 24-hour live-in care. We also offer both night and day nurses for 8-10 hour shifts. Please refer to Getting Started for Baby Nurse daily rates. Baby Nurses America is one of the only agencies who reserve your Baby Nurse prior to your due date. We also provide unprecedented back-up and emergency care for families who need immediate assistance. Our recommendation is to reserve your Baby Nurse at least two-three months in advance. Baby Nurses are typically hired for a minimum of two to three weeks, while some families secure Nurses for several months. A complete breakdown of a Baby Nurses’ responsibilities can be found on the Duties page. Baby Nurses America at Absolute Best Care continues to receive the highest rankings and accolades in customer service and is being recognized for excellence all over the Tri-State area: • WINNER “Voted Best” by New York Resident ...Sept 2003 • 2003 Honor Roll Nominee for Manhattan’s Small Business Awards • Seen in New York Magazine ...Best of the Best Issue, April 2004 • Featured in New York Magazine… Pregnancy Guide, March 2004 • Featured in New York Magazine… Family Guide, August 2003 • Highlighted in Dan’s Papers of the Hamptons...June 2003 • Highlighted in Prestigious City Baby…The Ultimate Guide For New York City, May 2004 • Appeared in Annabel’s Shortcuts to the Hamptons Guidebook, May 2004 • Partnership with an award-winning hospital, includes a certificate training program given to our Care Specialists • Exclusive provider of Baby Nurse Services for the Manhattan Mother of Twins Club • Educational programs for new and expecting mothers • Full newborn care classes and nutrition classes for pregnant mothers • Proud Member of the International Nanny Association • Licensed and Bonded RESERVE YOUR BABY NURSE With our easy on-line application and service agreement, reserving a Baby Nurse has never been so simple. Go to the Getting Started page and fill out the Baby Nurse Application. Be sure to complete the full application; which on the second page includes a $250 deposit payable with any major credit card. That deposit will be credited toward your total placement fee. Our dedicated team at Baby Nurses America looks forward to helping you during most exciting time of your life. To speak with one of our placement specialists immediately, call us at 212-481-5705 or 732-972-4090. For outside the Tri-State area call 866-535-9800. If you have additional questions, you can email them to firstname.lastname@example.org Please provide us with a contact number and we will call you back to address your questions. TESTIMONIALS "I needed a Baby Nurse on a very stormy night and in a hurry. [Baby Nurses America] came through with a Baby Nurse who took excellent care of my son." - Dr. A. Harrison, Somerset, NJ "Working completely last minute, [Baby Nurses America] wasted no time researching our needs, bringing in candidates and ultimately expediting our Baby Nurse to arrive at our doorstep. Our Baby Nurse was a natural. Her warm, calm and flexible demeanor is so needed with a newborn." - Wendy A., Westport, CT "[Baby Nurses America] was able to guarantee the Baby Nurse I wanted at a reasonable price leading to a great experience. Our Baby Nurse was better than excellent" - Rachel L., Stamford, CT "Our private Baby Nurse cancelled on us at the last minute. [Baby Nurses America] came through with the most wonderful Baby Nurse quickly and very professionally. We were relieved and thrilled. " - Pamela A., Morganville, NJ "Our Baby Nurse was warm and loving toward my son. I enjoyed having her in our home. I thank [Baby Nurses America] for providing us with her and being so fast in doing so." - Maureen H., New York, NY [Baby Nurses America] offers personalized and friendly services. Monique goes out of her way to get to know her clients and match them with the Nanny, Nurse, or service provider that most suits your needs. She takes time out of her day to check on her clients and make sure that these needs are being met. I recommend using her services." - Elaine K., Dover, NJ "Monique at [Baby Nurses America] was extremely personable and professional. She always returned my phone calls asap and she took the time to get to know me and my needs. My husband and I were extremely pleased with the baby nurse she found for us. We will continue to use and recommend [Baby Nurses America] in the future." - Colleen C., Hoboken, NJ "We used [Baby Nurses America] when our son was born and had a wonderful experience with the baby nurse they provided. She took wonderful care of our baby and made things run smoothly for our family. [Baby Nurses America] was very flexible to work with, as we lengthened the time our baby nurse stayed with us. [Baby Nurses America] helped our family through a stressful, hectic yet wonderful time in our lives." - Anne & David K., Morganville, NJ "Dear Monique, I want to thank you so much finding me a baby nurse to care for my twin boys. Your agency has been so professional since day one, and you have been a pleasure to work with. Not only have you found Jillann for me, you also got me professional care givers when my nurse isn't available. If I ever give birth again, I know I could call you at the drop of a hat and you would help my needs immediately. Thanks again for your services." - Desiree C., Staten Island, NY "I want to thank [Baby Nurses America] for sending us a wonderful baby nurse. Monique found Yolanda for our family which has turned out to be a great addition to our twins' lives. Not only do they adore Yolanda but my husband and I have learned so much on the raising of multiples from her. Our lives are very hectic but Yolanda has found a way to calm our family and make things more manageable. It is a great comfort to know that [Baby Nurses America] and Yolanda are there at a crucial but exciting time in our family's life. Thank you!" - Suzanne & Michael S., Ocean Township, NJ Thank you Monique for all your efforts and understanding. Let me please say how much I thought Suzette was a wonderful 'Baby Nurse', and I appreciated her aid. Your approach was one of consideration, tolerance and support, and I thank you very much. Be assured that I will recommend your services to my friends and family. I will also keep you in mind in the future, if need be and circumstances permit." - Graziella C., Hoboken, NJ "Pauline was fabulous! She was part of our family for the week. I do not know what we would have done with out her for our first week home. Our experience with a 'Baby Nurse' was 100 times better than expected! I would re-hire a 'Baby Nurse' service through [Baby Nurses America] for our next child" - Debra F., Manalapan, NJ "Monique put me instantly at ease during a difficult situation with our son. Her professionalism and promptness made me feel as though I was already her most important client. Our Baby Nurse taught us a lot and helped me resolve night time sleep issues with our 8 week old baby. Tell Monique what's going on with your little one and she will find a way to help you!" - Robin H., Lansdowne, PA "We had gone through the baby nurse process with our first child prior to [Baby Nurses America’s] inception and it was difficult to find one through word of mouth. It was stressful and took up a lot of time. This time around, with [Baby Nurses America’s] help, it was a breeze. It basically took two phone calls the first to contact [Baby Nurses America] and the second speak with the 'Baby Nurse' they matched us with within a few days of our first phone call. More importantly, though, the 'Baby Nurse' we found through [Baby Nurses America] was more than we could have hoped for she even cooked!" - Joy H., Colts Neck, NJ "The Baby Nurse was wonderful. She taught me a lot and was so supportive of breastfeeding too. I am so glad that I called your agency. I'm recovered now from my c-section and know more thanks to my Baby Nurse." - Teressa H., New York, NY HOW DO I GET STARTED? Our Application is all on-line and the process is as easy as A-B-C! A. Fill out our Family Baby Nurse Application. B. $250 Deposit payable by credit card. This Deposit is applied towards your total placement fee. This deposit guarantees that a Baby Nurse will be reserved for your family. C. Once we receive your information, you will receive a confirmation email and a Care Representative will contact you to schedule a time to review your application and reserve a Baby Nurse. Frequently Asked Questions Q: What is a Baby Nurse? A: A Baby Nurse is a non-medical newborn care specialist that is highly experienced in infant care. Baby Nurses work in private homes and care for newborns typically from the day the baby arrives home up until to the first several weeks or months. Normally they are 24-hour care and assist new and experienced parents in every aspect of new-born care and may also help establish eating and sleeping patterns. Q: How do you screen the Baby Nurses? A: Our Baby Nurses fill out an extensive application, all are met in person and all references are checked and verified. They must all have extensive baby nursing experience to be considered. Many of them have taken a Baby Nurse training course and all must be Infant CPR certified. A full criminal check and social security trace is completed prior to placement. Q: Do you have Baby Nurses with twins experience; what about triplets? A: YES. We have baby nurses who specialize in multiples. We have nurses that have specific training and experience with twins and triplets. They will be able to develop proper eating and sleeping patterns for the newborns and teach parents during the process. Q: How far in advance should I reserve my Baby Nurse? A: We recommend at least 2 months for singles, 3-4 months for twins or triplets or if you require longer than 2 month stay. Please remember it’s never too early to reserve a Baby Nurse because they do offer pre-delivery phone support. Q. I need a Baby Nurse ASAP or last minute, Can you help me? A: YES. We have emergency, last minute or replacement service available. Q: What is the typical stay for a Baby Nurse? A: We recommend a minimum of 2 weeks. Some families reserve Baby Nurses for up to 9 months depending on the specific families needs. Q: Are Baby Nurses RN’s? A: Baby Nurses are not RN’s or LPN’s. They are non-medical infant care specialists who focus on newborn care. Q: What if I am not sure how long I want to reserve the Baby Nurse for? A: It is important to us that you let us know approximately how long you would like to reserve the Baby Nurse for so we can reserve someone for you with matching schedules. If you are really uncertain – give us a range (i.e. 2 – 3 weeks). We also have significant back-up care in case you need another nurse. Q: What if I am exclusively breastfeeding, what will the baby nurse do at night? A: The Baby Nurse will prepare the baby for you to breastfeed, you can either have her bring the baby to you in bed or come to the nursery to feed. The baby nurse will be responsible for diaper care and placing the baby back to sleep. Your typical 3-4 hour ordeal can now be a relaxing 20 minute feeding/bonding experience with your baby. Q: How much is the baby nurse rate per day? A: Please refer to ‘Getting Started’ section Q: Can I extend my Baby Nurse Reservation? A: Absolutely, just let us know as much in advance as possible so that we can make sure the Baby Nurse’s schedule permits. Q: What if I have my baby early or late; am I guaranteed a baby nurse? A: YES. Regardless of when you deliver you will be guaranteed a Baby Nurse with Baby Nurses America. Q: My private Baby Nurse fell though at the last minute; can you still help me? A: Absolutely, our large pool of highly qualified nurses allows us to act quickly in most cases. Please call us as soon as possible and we will accommodate your needs. Q: What is the process to reserve a BN? A: See ‘Getting Started’ Q: Where should the Baby Nurse sleep; what if I do not have a guest bedroom? A: We recommend that the Baby Nurse sleep in the same room as the baby so that they can monitor your infant and the parents can get a good night sleep. They could stay in a guest room, a nursery or living room area. Please provide her with comfortable accommodations – it is not uncommon to rent a roll away bed for her. It really doesn’t matter if you have a one-bedroom apartment or a 20,000 square foot mansion; Baby Nurses are easily accommodated. Q: I am adopting a baby and am not sure when I will need the baby nurse. What should I do? A: You can fill out the application, and pay the $250 deposit and we will reserve and schedule a Baby Nurse for you as soon as you are ready. Q: I am not interested in scheduling my baby. Is this a problem? A: Absolutely not, upon reserving a Baby Nurse, a Care Representative will ask you detailed questions, on your views, concerns and requests and we will reserve a Baby Nurse best suited for your parenting style. Q: Am I responsible for meals for the Baby Nurse? A: YES. You are responsible for her meals. However, Baby Nurses typically eat on their own schedules, will eat basic foods and are easy to accommodate. Upon arrival, or on your conference call, ask your Nurse what she normally eats. Q: If they are on call 24 hours a day, when do the baby nurses sleep? A: The Baby Nurse sleeps when your baby sleeps. They need at least 5 consecutive hours of sleep a day. Please note with twins and colicky babies – You may need to give the Baby Nurse some extra rest time. Q: Is tipping customary? A: Tipping is customary and always appreciated. The range is normally 1 day per week worked. Q: How do I pay the Baby Nurse on holidays? A: The following holidays are double pay for both the Baby Nurse fee and the agency fee- New Years Eve/Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas. Or you can have her take the holiday off – unpaid. Q: Can I check the references of my selected Baby Nurse? A: Absolutely, our Baby Nurses have extensive references and we can provide names and phone numbers for you. Q: What is my next step after I reserve a Baby Nurse? A: A care representative will call you to review your application, ask you more detailed questions and set up a conference call with you and your reserved Baby Nurse. Q: Can I meet my Baby Nurse in person after my reservation? A: YES. This can be done as long as her schedule permits. Most of our Baby Nurses are constantly working, so a conference call is usually sufficient. If it is a long extended Baby Nurse position i.e. 4-6 months, we can usually arrange a face-to-face meeting. Q. What if my baby is Colic? A: All of our Baby Nurses are specifically trained in handling colic or fussy newborns. Q: Can the Baby Nurse travel with me? A: Absolutely, all expenses associated with travel are at the family’s expense. Q: Can I extend my Baby Nurse Reservation? A: Absolutely, just let us know as much in advance as possible so that we can make sure the Baby Nurse’s schedule permits. Q: Can a family member or friend pay for my Baby Nurse? A: Sure, gift certificates are available for placement fees. The hiring family must fill out an application and sign the Service Agreement. Q: How and when do I pay the Baby Nurse? A: The Baby Nurse is to be paid directly by the client at the end of each week. Our agency fee is billed separately beginning with a $250 deposit, which is credited toward the total placement fee. Q: What is the BABY NURSE not responsible for? A: The Baby Nurse is NOT responsible for any household chores, cooking, cleaning. By law the baby Nurse is NOT allowed to cut or file the baby’s finger or toe nails – this is the parent’s responsibility. The baby nurse does however organize the baby’s nursery and do the baby’s laundry. Q: Can the Baby Nurse train my Nanny? A: YES. The Baby Nurse can teach your Nanny about infant care. We recommend this type of training to happen towards the end of the Baby Nurse’s stay after you have had time to bond with the baby and be educated yourself. If you are planning to search for a Nanny, our parent company, Absolute Best Care, Inc can help you. You can visit their website at www.absolutebestcare.com Q: Can my baby nurse be placed MONDAY – FRIDAY and have weekends off? A: Sure, please specify that in your application. Our Baby Nurses typically work straight through the weekends, but that request can usually be accommodated. You would be responsible for the transportation costs. Q: Does the Baby Nurse get a day off to rest? A: YES. The Baby Nurse works for the first 14 consecutive days, given 1-2 days off and then normally works 8 consecutive days on 1 day off or however you arrange it. Q: How are days off compensated? A: Baby Nurses are not paid for days off. Q: Can I get a replacement Baby Nurse on her day off? A: YES. We can organize that for you. Please allow us a few days notice. Q: What about helping transition my older children to the new baby? A: We have Baby Nurses that specialize in sibling interaction. Most Baby Nurses understand how to integrate the older children and even teach them to help their parents.